FAQ

1. What does Blind Eye Productions sell? Blind Eye Productions offers premium women's lingerie – including bras, bralettes, panties, thongs, bodysuits, chemises, and matching sets. Our focus is on luxurious fabrics, flattering fits, and designs that blend everyday comfort with seductive elegance.

2. Where do you ship? We ship to all 50 states in the United States, including Alaska, Hawaii, and Puerto Rico (where available). Orders are processed and shipped within 1–2 business days in discreet, plain packaging for your privacy.

3. What are your shipping options and times? We offer three discreet options (delivery times are business days, excluding weekends & holidays):

  • Express Shipping (3–6 business days): $20
  • Free Standard Shipping (7–14 business days): $0 (on qualifying orders – threshold shown clearly at checkout)
  • Standard Shipping (7–14 business days): $10

You'll receive a tracking number via email once your order ships.

Amazon.com: CIOUYAOS Black Gift Box with Lids, Large Ribbon Luxury Magnetic Packaging Box with Paper Bags, 2 Greeting Card and Shredded Paper Filler for Christmas Wedding Men Women Birthday Presents : Health
Amazon.com: CIOUYAOS Black Gift Box with Lids, Large Ribbon Luxury Magnetic Packaging Box with Paper Bags, 2 Greeting Card and Shredded Paper Filler for Christmas Wedding Men Women Birthday Presents : Health

4. Do you offer free shipping? Yes! Free Standard Shipping (7–14 business days) is available on qualifying orders (the minimum amount, if any, will display transparently at checkout).

5. What is your return policy? We want you to feel perfect in your pieces. Enjoy 30-day hassle-free returns for unworn, unwashed items with tags attached and in original packaging. Returns are processed discreetly with a prepaid label included for most cases. If damaged or incorrect, we cover return shipping and send a replacement or refund promptly.

6. How do I track my order? Check the tracking link in your shipping confirmation email (sent from a neutral sender name for privacy), or log into your Blind Eye Productions account for updates.

7. How do I choose the right size? Are your pieces true to size? Yes – we follow standard US women's sizing with a focus on real-body fit. Each product page has a detailed size chart including bust, underbust, waist, hip measurements, and fit notes. We recommend measuring yourself and comparing; many styles are adjustable for the perfect fit. If between sizes, size up for comfort in lace or wireless styles.

8. How can I contact support? We're here for you (discreetly). Email: support@blindeyeproductions.com Live chat: Bottom right on the website We respond within 12–24 hours (Monday–Friday).